Refund Policy

Last Updated: January 24, 2026

Thank you for shopping at StickFlix. We appreciate the fact that you like to buy the premium streaming solutions we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

1. 7-Day Money-Back Guarantee

We are confident in the quality of our service. However, if you are not completely satisfied with your purchase for any reason, you may request a full refund within 7 days of your initial purchase date.

Our "No Questions Asked" policy means exactly that—if the service doesn't meet your expectations, or if you simply change your mind, we will refund you.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The refund request must be made within 7 days of the original purchase.
• The account associated with the purchase must not have been banned for violating our Terms of Service (e.g., re-streaming or sharing credentials).

3. Non-Refundable Items

After the 7-day period has expired, we generally do not offer refunds for the remaining time on a subscription. Exceptions may be made in cases of significant, prolonged service unavailability, at our sole discretion.

The 24-hour trial period is free and therefore not subject to refunds.

4. How to Request a Refund

To request a refund, please contact us via WhatsApp, Telegram, or Facebook (links available on our Homepage). Please include:

• Your Order ID or Username.
• The date of purchase.
• (Optional) The reason for the refund request—this helps us improve our service.

5. Processing Time

Once your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies or the payment method used (usually 3-5 business days).

6. Contact Us

If you have any questions about our Refund Policy, please contact us via the support channels listed on our website.